Frequently Asked Questions
Orders & Payment
How do I place an order?
Simply browse our collections, add your favorite items to your cart, and proceed to checkout. We accept all major credit cards, PayPal, and more.
Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at support@artigostore.com if you need to make changes.
Shipping
How long does shipping take?
Standard shipping typically takes 7–14 business days. You will receive a tracking number once your order has shipped.
Do you ship internationally?
Currently, we ship within the United States. International shipping is coming soon!
How can I track my order?
Once your order ships, you'll receive an email with your tracking number. You can use it to track your package directly on the carrier's website.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. See our Returns & Refunds page for full details.
How do I start a return?
Email us at support@artigostore.com with your order number and reason for return. We'll guide you through the process.
Sizing
How do I find my size?
Each product page includes a size guide. We recommend measuring yourself and comparing to the size chart before ordering.
What if the item doesn't fit?
No worries! You can exchange it for a different size within 30 days of delivery, subject to availability.
Contact
How can I reach customer support?
You can reach us at support@artigostore.com. We respond within 1–2 business days.